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Newsletter/Nuusbrief August 2021

Dear member; Beste lid ...

MEDIAVERKLARING / PRESS RELEASE

CONTACT:

Municipal Manager: Dean O’Neill

Tel: 028 313 8003 | This email address is being protected from spambots. You need JavaScript enabled to view it.

Overstrand Municipality

Media Liaison & Social Media Officer: Riana Steenekamp

Tel: 028 313 8043 | This email address is being protected from spambots. You need JavaScript enabled to view it.

31 August 2021

ESKOM POWER FAILURES - REPORT FAULTS TO CHATBOT ALFRED

Eskom directly supplied customers in Betty's Bay, Pringle Bay, Rooiels, Fisherhaven, Vermont, Onrus, Hemel-en-Aarde and certain areas between Die Damme and Hermanus; be sure to download this app.

Eskom has introduced a new chatbot named Alfred in the MyEskom customer app that allows users to report electricity supply issues.

Chatbots are computer programs that automatically answer basic user questions.

You can also access your chatbot online at the following website: https://alfred.eskom.co.za/chatroom/

Note: In order for you to register and use this App your cell phone number must be up to date on Eskom Systems.

For any technical problems with regards to the MyEskom Customer Mobile Application, please forward all E-mails to This email address is being protected from spambots. You need JavaScript enabled to view it.

Tips:

When many affected customers report the problem, it will naturally receive a higher priority. (Eskom relies on the report/reference of just one complainant, it may seem that the fault is a single customer issue).
Eskom clients are therefore encouraged to use the system to report faults and to ask for a reference number.
Always include a valid account number, erf/stand number or meter number for effective service delivery.

Details: Written by Donn; Category: Publications; Published: 01 September 2021; Hits: 39

eskom

Mooiuitsig, Frustration and Land Invasion

Following the events of the 19 th August 2021 at which there was an attempt to orchestrate a land invasion close to Mooiuitsig, the BBRA notes the following:

There is frustration within the Mooiuitsig community regarding the perceived imbalance between the demands made by the residents of the informal settlements in Kleinmond and those of the Mooiuitsig residents.
There is evidence to suggest that the administration in the OM Kleinmond Office have contributed to the levels of frustration within the Mooiuitsig community.
There has been some form of political opportunism by opposition political parties according to information provided by Councillor Fanie Krige. Representatives of such parties were seen to be on site during the “land invasion”
There are grievances arising from the community regarding the reluctance of OM to use unemployed Mooiuitsig residents for municipal projects.
The land invasion was well handled and resolved by the OM and cognisance was taken of the issues raised by the Mooiuitsig community.
Following the resolution of the land invasion, there is a list of demands given to OM by the Mooiuitsig community in which they have requested amongst others additional housing and sporting facilities for the youth.
The BBRA has attempted to include a representative of Mooiuitsig onto the committee so that the BBRA could include their issues onto our agenda. This unfortunately has failed as the intimidation factor brought to bear on possible candidates has prevailed.
The Ward Committee, in which BBRA represent the greater Bettys Bay, is the official channel through which communities can influence the municipal budget and unfortunately Mooiuitsig is not adequately represented in this system as mentioned in point 7 above.
In order to ensure that the grievances of this community are heard a concerted effort needs to be made by OM to include them in the formal structures.

Details: Written by BBRA; Category: Publications; Published: 23 August 2021; Hits: 51

NW/BW Bulletin 4 for August 2021

Here is the latest bulletin: number 5 (of 2021):

English docx or pdf
Afrikaans docx of pdf

Details: Written by Donn; Parent Category: Community Security; Category: Neighbourhood Watch; Published: 17 August 2021; Hits: 71

Newsletter/Nuusbrief July/August 2021